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Email Our Troops! - Soldiers, Sailors, Marines, Coast Guardsmen and Airmen

Please read DOD Press Release in box at bottom of this page.


Index - Please Click on Area of Interest

IMPORTANT NOTICE: Please read FIRST
Email Information for All Branches of Service
Email US Air Force service members
Email US Army service members
Email US Coast Guard service members
Email US Marine Corps service members
Email US Navy service members
US Mail - All Branches
Department of Defense (DOD) Press Release
APO Zips for Soldiers in Iraq
Frequently Asked Questions (FAQ) page has several entries re: emailing troops.

See FAQ for additional information.





This Website gets an extraordinary amount of traffic that visits just this page. If you have a few moments, please click on your home state. Servicemember hometown news releases are sorted based upon the state of residence of the Next of Kin (NOK). Releases are posted for all 50 states, and 9 US Territories and possessions. You might find some news about your servicemember.

If you know of any additional links, references or tips that would help contact/locate service members, or be of assistance to their families please Email Webmaster.


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IMPORTANT NOTICE: Please read FIRST


Sending Packages/Letters/Donations to "Anyone": We cannot be a great deal of help, because the Department of Defense has made it almost impossible to do what you are trying to do. They changed their policies following the anthrax letters that occurred shortly after 9-11. Here is a link to their news release on the subject:

     http://www.defense.gov/faq/pis/pc04mltr.html


Donations and Gifts for the Troops: We do not think that there is a means of sending donations or gifts directly to service members unless you know them and their US Postal Service APO/FPO mail address. If you wish to donate time, funds and/or merchandise, we recommend that you consider registering as a volunteer and/or making a charitable donation to any of these well known charities:

     Army Emergency Relief
     Navy-Marine Corps Relief Society
     Air Force Aid Society
     Coast Guard Mutual Assistance
     American Red Cross


Locating a Loved One: For those that are trying to locate a loved one, and know his/her name, rank or rate, branch, and social security number, may write/call the locator service of the appropriate branch of service. Here is a link to the Department of Defense webpage that provide contact information and guidance:

     http://www.defense.gov/faq/pis/pc04mltr.html


Adopt a Fort Bragg Soldier:

Fort Bragg's "Adopt A Soldier" program gives the civilian community an opportunity to show their support of deployed Soldiers on an individual and personal basis. The adoption involves sending letters and care packages for the duration of the Soldier's deployment.

If you are interested in "adopting" a deployed Fort Bragg Soldier, please contact:

Vicky L. Lee
Installation Operations Office (Community Relations)
XVIII Airborne Corps & Fort Bragg
Fort Bragg, NC 28310
Tel: (910) 396-5401/8015
Fax: (910) 396-5380
Email: vicky.lee'at'us.army.mil

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Email & US MAIL - ALL BRANCHES


Email - ALL BRANCHES


Family Emergencies: Should there be a situation that would require a service members presence at home, family members should contact the American Red Cross. Contacting the servicemember and/or their duty station will only delay the process. The necessity for his/her return must be verified by the American Red Cross before the service member will be allowed to return home. You will need the service members name, rank, service number (SSN), and their duty station.

NAVY-MARINE CORPS MARS: "Certain U.S. ships have set up systems to send and receive MARSGRAMS to and from families of personnel aboard by way of 'mailboxes' located throughout the United States. In order to ensure, insofar as possible, the prompt delivery of messages, names of ships active in this endeavor are listed. The list changes periodically as the ships move about the world. MARSGRAMS may also be sent to U.S. Military or U.S. Government personnel and their families in the U.S. or stationed overseas. "

Global Security: Commercial Website with comprehensive list of links to Army, Navy, Marine Corps, Air Force and Coast Guard unit Websites.


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US MAIL - ALL BRANCHES


Requests For Military Mailing Addresses: "Responsibility for military personnel records falls within the jurisdiction of the military departments, not the Office of the Secretary of Defense. Therefore, requests for military addresses should be sent to the respective service of the individual whose address is being sought. There is no comprehensive source for Email addresses. Even if there were, military regulations and the Privacy Act of 1974 do not permit the military departments to provide home addresses or telephone numbers of service personnel. Moreover, regulations do not permit random dissemination of listings of names and addresses of service personnel. These regulations have been established to protect individual service men and women from commercial exploitation and to respect their right of privacy. Because of the large volume of requests that each service locator receives, please allow four weeks processing time for written requests." This link includes instructions for US Army, US Navy, US Marine Corps and the US Air Force. The information was last updated 27 May 1998, but is probably still correct.

US Navy Ships - List of Homeports : US Navy & USNS Ships - Homports, Names, Hull Numbers and FPO Addresses

Mailing Addresses - US Navy Ships : US Postal Service mailing (snail mail) addresses of US Navy ships.

  New APO Zips for Soldiers in Iraq

ALEXANDRIA, Va. (Army News Service, Oct. 15, 2003) -- The U.S. Military Postal Service has assigned new geographic zip codes for units and personnel serving in Iraq.

The intent of the new zip codes is to decrease the time it takes for service members and civilian employees to receive their mail, officials said, as well as to improve postal service throughout Iraq.

Family members and friends of service members and civilians assigned to V Corps and 3rd COSCOM units that currently use zip code 09302 and 09372 for their letters and packages are now required to use a new zip code that reflects the unit and individual's actual geographic location within Iraq.

The new geographic zip codes are as follows:
      Al Asad ........................ 09333

      Babylon (MND CS) ............... 09332

      Balad (LSA Anaconda) ........... 09391

      BIAP ........................... 09335

      Mosul (LSA Diamondback) ........ 09334

      Tallil (LSA Adder) ............. 09331

      Tikrit (FLB Sycamore) .......... 09393

      Umm Qasr (Camp Bucca) .......... 09375

      Rasheed ........................ 09390

      Victory Base ................... 09342

      Camp Dogwood ................... 09344
Mail with the zip code of 09302 and 09372 will continue to be delivered to the intended recipient even after the change is in effect, officials said, however they warned there may be a slight delay in delivery. For service members assigned to the below listed units, the zip code numbers will not change, and they remain as follows:
      101st Airborne Division 
          (Air Assault) .............. 09325

      1st Armor Division ............. 09324

      4th Infantry Division .......... 09323

      3rd ACR ........................ 09320

      2nd LCR ........................ 09322

      82nd Airborne Division ......... 09394, 09384, 09368

      173rd Airborne Brigade ......... 09347


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US Air Force


USAF Websites Listed by Major Command: The list has returned to the former Alphabetical list that is much easier to use.

Tips:


Check Unit Website: Check unit Website by clicking on link above. If available, use guidance for Internet Email. If not, use instruction below.

Email to US Air Force: The US Air Force uses First and Last names along with sub-domains for the different bases around the world.

     Template: [firstname].[lastname]@[base].af.mil
     Example: John Doe's Email address at Eglin AFB, FL would be john.doe@eglin.af.mil

NOTE: If you have additional guidance for the general public to reach USAF service members via Email, please contact Webmaster.


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US Army


DoD Alphabetical listing of US Army Units: Army Units, A through Z, with links from Division down to Company and Battery level Websites. Includes other Branches of service, US Air Force, US Marine Corps and US Navy.

Post a Message "To our soldiers" - US Army Website - "We are providing this service as an opportunity to send a message of support to Soldiers who are serving in the War on Terrorism." .... "These messages are viewed individually and edited or deleted based on content. Profanity and violations of operational security, privacy, and propriety will not be posted. Soldiers around the world appreciate your thoughts and feelings of support."

Army Community Relations: Connecting You with Your Army - "Many independent organizations are ready and willing to help support the troops. Although the military no longer accepts mail addressed to "Any Service Member" there are still dozens of ways you can show your support to the American Soldier and the U.S. Army. Below is a short list of organizations that will help you send messages, packages and other mementos of support to troops."

Army Reserve Operation Tribute to Freedom (OTF): OTF shares the stories of Soldiers who have or are currently serving in support of Operation Iraqi Freedom and Operation Enduring Freedom. The program connects these Soldiers with their local communities through speaking and appreciation events, as well as media outreach. Read their stories or sign up to share yours."

Tips:


Check Unit Website: Check unit Website by clicking on link above. If available, use guidance for Internet Email. If not, use instruction below.

Email to US Army: The US Army maintains a Website that provides Email service for all service members of the Army. Service members must 'Sign Up' for the service at Army Portal. service members can use any unused Email name. The example below is the default - if a name is already in use, the default will add the next number to the name, i.e. John.Smith6@...:

     Template: [firstname].[lastname]@us.army.mil
     Example: John Smith's US Army Email address would be john.smith@us.army.mil

Army Activates Family Assistance Hotline: (800) 833-6622. A News Release - recommends that you first try Army Family Well Being website before calling via telephone. This will keep the toll free line open for those that do not have internet access.



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US Coast Guard


USCG units listed by District USCG units with links to unit websites. Geographical listing by USCG District.

Tips:


Check Unit Website: Check unit Website by clicking on link above. If available, use guidance for Internet Email.

NOTE: If you have additional guidance for the general public to reach USCG service members via Email, please contact Webmaster.


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US Marine Corps


USMC Unit Alpha List listing

Unable to locate a directory of USMC websites. If you know of one, please email webmaster.

NAVY-MARINE CORPS MARS: "Certain U.S. ships have set up systems to send and receive MARSGRAMS to and from families of personnel aboard by way of 'mailboxes' located throughout the United States. In order to ensure, insofar as possible, the prompt delivery of messages, names of ships active in this endeavor are listed. The list changes periodically as the ships move about the world. MARSGRAMS may also be sent to U.S. Military or U.S. Government personnel and their families in the U.S. or stationed overseas. "

Tips:


Check Unit Website: Check unit Website by clicking on links above. If available, use guidance for Internet Email. If not, use instructions below.

For Marines embarked on US Navy ships: See US Navy, NOTE: (2) below.



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US Navy


Naval Web Sites Listed Alphabetically: Alphabetical listing of US Navy websites. Good place to start looking for detailed information on how to send an email to a specific command or unit. Some have contacts to assist locating a specific attached servicemember - if he/she are attached to that unit.

Mailing Addresses - US Navy Ships : US Postal Service mailing (snail mail) address of US Navy ships. Contains a list of all active US Navy Ships, and their designations, FPO and Zip Code.

US Atlantic Fleet Ships: Links to lists of websites of ComNavSurfLant Ships (Ship Listing link), also includes official email addresses on individual ship website (Ship Info link).

NAVY-MARINE CORPS MARS: "Certain U.S. ships have set up systems to send and receive MARSGRAMS to and from families of personnel aboard by way of 'mailboxes' located throughout the United States. In order to ensure, insofar as possible, the prompt delivery of messages, names of ships active in this endeavor are listed. The list changes periodically as the ships move about the world. MARSGRAMS may also be sent to U.S. Military or U.S. Government personnel and their families in the U.S. or stationed overseas. "

Tips:


Check Unit Website: Check unit Website by clicking on links above. If available, use guidance for Internet Email. If not, use instructions below.

Email to US Navy: The naming convention used onboard ship's is usually:

     Template: [last name first initial]@[ships name].navy.mil
     Example: John Smith's Email address onboard the USS Mitscher would be smithj@mitscher.navy.mil

     Note: (1) In some cases, ships reverse the convention, so the Email address would be jsmith@mitscher.navy.mil. In addition, some commands use only the first 6 or 8 letters of the last name, i.e. John Smithfield might be jsmithf@mitscher.navy.mil, jsmithfie@mitscher.navy.mil or smithfiej@mitscher.navy.mil.
     Note: (2) On some ships with US Marines embarked, the same rules apply except, 'usmc' is substituted for 'navy' in the Email address: i.e., jsmith@nassau.usmc.mil, etc. The ships that use this are the LHA's, LSD's, LPD's etc.
     Note: (3) Some crew members and officers have Email directed to their job title: i.e., The Command Master Chief might be cmc@mitscher.navy.mil

Complete US Postal Service Mailing Address for US Navy Ships:
     Template:                                     Example:
     [Sailor's name], [Sailor's Rate]              John Smith, BM1
     [Sailor's Division/Department]                First Division
     [Ship's Name] ([Ship's Hull Number])   USS Mitscher (DDG 57)
     FPO [??] [ZIP+4]                              FPO AE 09578-1275




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Requests For Military Mailing Addresses

Responsibility for military personnel records falls within the jurisdiction of the military departments, not the Office of the Secretary of Defense. Therefore, requests for military addresses should be sent to the respective service of the individual whose address is being sought. There is no comprehensive source for e-mail addresses. Even if there were, military regulations and the Privacy Act of 1974 do not permit the military departments to provide home addresses or telephone numbers of service personnel. Moreover, regulations do not permit random dissemination of listings of names and addresses of service personnel. These regulations have been established to protect individual service men and women from commercial exploitation and to respect their right of privacy. Because of the large volume of requests that each service locator receives, please allow four weeks processing time for written requests.

Specific information

The following information is needed for all requests for all locator services:

•Give as much identifying information as possible about the person you wish to locate such as full name, rank, last duty assignment/last known military address, service number, and Social Security number.

•The locator service is free to immediate family members and government officials. Other family members, civilian friends, businesses and others must pay $3.50. The check or money order must be made out to the U.S. Treasury. It is not refundable.

United States Army

The Army will help you locate individuals on active duty only. Mail your request to:

Commander
U.S. Army Enlisted Records & Evaluation Center
ATTN: Locator
8899 East 56th Street
Fort Benjamin Harrison, IN 46249-5301
1-866-771-6357


United States Navy

The Navy's locator service helps locate individuals on active duty and those whose service ended less than a year ago. In addition, the Navy will forward letters as long as the correct postage is affixed to the envelope. You can call the locator service at 1-901-874-3388. Unless you are active military, local or federal government, or a family member, the fee for researching an address is $3.50 per address. Fees are retained in cases resulting in an unsuccessful search or for unreleasable addresses. Mail your correspondence with your fee, check or money order payable to UNITED STATES TREASURER, to the following address:

World Wide Locator
Bureau of Naval Personnel
PERS 312F
5720 Integrity Drive
Millington, TN 38055-3120

There is also some related information in the Navy "Frequently Asked Questions" section.

United States Marine Corps

The Marine Corps can provide the duty station for active duty personnel and reservists. For retired individuals, the locator service can provide the city and state, but not an address. The service will provide the service member's current rank and unit address; however, due to the locator's staffing, the office cannot forward mail except in special cases. Telephonic requests to 1-703-640-3942/43 are free of charge to immediate family members and government officials calling on official business. In addition, telephonic service will be provided at no cost to any individual, business or organization, if the Marine locator decides the information would benefit the individual. Send written locator requests to:

Commandant of the Marine Corps
Headquarters, USMC
Code MMSB-10
Quantico, VA 22134-5030

United States Air Force
The Air Force can locate active duty personnel, as well as retirees, reservists and guardsmen. This information is not available for those who have separated from the Air Force or are Army Air Corps retirees. Information on individuals stationed overseas or in a sensitive position will not be released. However, the locator service will forward mail to that person for up to 90 days, as long as the correct postage is on the envelope and any required fee has been paid. Parents, spouses, and government officials may call 1-210-652-5774 for a recorded message or 1-210-652-5775 for non-recorded service. For locator service write to:

HQ AFMPC/RMIQL
550 C Street, West, Suite 50
Randolph AFB, TX 78150-4752


Additional Background Information:

NEWS RELEASE from the United States Department of Defense

No. 139-03
(703)697-5131(media)
IMMEDIATE RELEASE
March 22, 2003
(703)428-0711(public/industry)

TROOP SUPPORT MAIL POLICY STRESSED

To bolster force protection, the general public is urged not to send unsolicited mail, care packages or donations to service members forward deployed unless you are a family member, loved one or personal friend.

On Oct. 30, 2002, the Department of Defense (DoD) suspended the "Operation Dear Abby" and "Any Servicemember" mail programs due to force protection concerns. Although these programs provide an excellent means of support to friends and loved ones stationed overseas, they also provide an avenue to introduce hazardous substances or materials into the mail system from unknown sources. Unsolicited mail, packages and donations from organizations and individuals also compete for limited airlift space used to transport supplies, war-fighting materiel and mail from family and loved ones.

Recently, DoD has become aware of organizations and individuals who continue to support some form of the "Any Servicemember" program by using the names and addresses of individual service members and unit addresses. These programs are usually supported by well-intentioned, thoughtful and patriotic groups who are simply unaware of the new risks facing deployed military forces. Some individuals and groups publicize the names and addresses of service members, ships or units on Web sites, with good intentions. The result, however, is a potential danger to the troops they wish to support.

DoD cannot support creative and well-intentioned efforts that defeat force protection measures, but can instead recommend alternatives to mail and donation programs. To show support to troops overseas, the following are recommended:

* Log on to the following Web sites to show support, to include greeting cards, virtual Thank You cards and calling card donations to help troops stay in contact with loved ones:

     USO Programs assisting our troops

Note: This area Edited by removing dead links. ~ Webmaster
* Visit Department of Veterans Affairs hospitals and nursing homes. Volunteer your services to honor veterans who served in past conflicts.

Mail from family members and loved ones has always been encouraged and the military mail system will continue to work hard to get that mail to service members overseas.

Web version: http://www.defense.gov/releases/release.aspx?releaseid=3673

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Questions or comments? Send Email to Webmaster
USAFNS
by
CW3 Charles F. Mitchell, US Army (Ret.)

Copyright (C) 2002-2012 - Charles F. Mitchell


Updated - Thursday, 26-Apr-2012 13:16:53 EDT